Products show one of three states: in stock (orderable, delivered automatically), sold out (visible but not purchasable) and queued (paid orders waiting for restock). A queued order shows its position and waiting time; once stock returns the system delivers in payment order and updates the order page.
The state decides whether you can order now and whether delivery is immediate or queued.
The queue position tells you how many paid orders are ahead of yours while stock is unavailable.
Use the order lookup page; contact support@getgpt.homes if anything looks inconsistent.
No. Restocks are delivered strictly in payment order, so the earliest paid orders go first.
Undelivered orders can be refunded under the store policy; contact support with the order number.
The order number (starting with GL) and the email you paid with. Only that pair can open the order page.
Orders that cannot be delivered are handled under the store policy and normally refunded the same day. A delivered credential cannot be returned, so double-check the tier and cycle before paying.