Order issue template
A complete report shortens the review considerably.
- ·Order number (starting with GL) and the payment email.
- ·Payment time, amount and method.
- ·A screenshot of the failing page with credentials and personal data masked.
Feedback and corrections: templates for order issues and content fixes
For order issues include the order number, payment email, payment time and redacted screenshots. For content corrections include the page URL, the exact paragraph, an official source and the date you checked it. Send everything to support@getgpt.homes; replies usually arrive within 24 hours. Never send passwords, verification codes or full credentials.
Content correction template
Locate the issue by page and source.
- ·Page URL and the specific paragraph.
- ·Official source link and the date you checked it.
- ·What you believe the correct wording should be.
Response window and privacy
Requests are answered in order, usually within 24 hours. Do not send passwords, verification codes or recovery codes under any circumstances.
FAQ
How long until I get a reply?
Usually within 24 hours; complex cross-checks can take longer and you will be updated by email.
Will content corrections be applied?
Reliable sources and precise descriptions are applied and noted in the article update log.
Can I attach a full credential to a report?
No. Order checks only need the order number, payment email and redacted screenshots.